Akora who generates a profitable new model with its customer focus in IT market, also aims to project the same approach to its services. Our objective is to distribute IT products covering PC products, OEM, peripheral, software and consumer products with leading worldwide brands, appropriate price-value relation, wide range, consistency/continuity and availability. Akora offers its business partners giving project support by its expert product team and strengthens its services by marketing and training facilities.
We object to create common values and "easy way of doing business" with our strategic partners by offering financial solutions and other advantages supported by Sanko Holding. With the direction of market trends and needs we will develop financing, leasing and insurance tools in order to add value to our customers by financial terms.
From our point of view, logistics has been considered as one of the most important aspects of our competitive advantages and therefore we give services with TNT which is one of the leading international and professional companies in its field. TNT ensures us achieving the maximum effectiveness in logistics. We aim to differentiate in the market by our logistics services with the principle of providing the maximum customer satisfaction. Critical success factors for our logistics services are determined as; to give service all around Turkey, on time guaranteed delivery, delivery at seven different warehouses in Anatolia, delivery to the end user directly according to demand of the reseller, delivery 3 times a day, getting back the defected products from the customer and delivering the product back to the customer.
Akora considers its CRM services as one of its most important aspects and entegrated its e-commerce infrastructure with CRM. In a market which is standardized by production, quality, pricing, distribution channels and mass communication tools, Akora is conscious of the fact that, the only way of differentiation is to "create and innovate in services". Through our CRM services, we are objecting to give high quality services, to form our products and services according to the customer needs, to shorten the delivery and transfer periods. In other words to say we aim to succeed to be"The Firm of New Economy". The technology infrastructure of Akora has been designed to accomplish CRM applications and customer focus strategies.